This article explains how to accurately and efficiently register the most commonly found items. Proper registration improves the matching process and increases the chance of quickly reuniting items with their rightful owners.
Below you’ll find item-specific guidelines on what information to record and which details to use for verification.
Wallets & Cardholders
Title
Enter a clear title, such as Wallet, Cardholder, or Purse.
Photos
Take a photo of the exterior of the wallet.
Public details
If a last name is visible, enter the owner’s last name.
Many wallets look similar. Adding a last name helps prevent duplicate claims and makes it easier for owners to find their wallet online.
The last name alone is not considered personally identifiable information and may be shared.
Verification details
Add as many of the following as possible:
Date of birth (if visible)
Brand
Initials
Last four digits of a card
Cash amount
📸 If possible, add internal photos showing identifying features. Do not photograph cards or passes to avoid capturing unnecessary personal data.
Electronics (Smartphones, Tablets, Laptops, Cameras)
Title
Use a clear title such as Mobile phone, iPhone, Tablet, or Laptop.
Photos
Take a photo of the exterior.
Add public characteristics if needed (e.g. colour).
Verification details
Model or device type
Distinctive features (stickers, unique case, damage)
IMEI number (dial
*#06#or check under the battery)Background photo
SIM card provider
🔒 If the device cannot be matched using these details, entering the access code can be used as a final verification option.
Backpacks, Bags & Suitcases
Title
Use titles such as Backpack, Bag, or Suitcase.
Photos
Take a photo of the exterior.
Add public characteristics if relevant (colour, brand).
Take a photo of the contents (this photo is internal only and not visible publicly).
Verification details
Focus on the most valuable or distinctive contents, as owners usually mention these first when submitting a claim.
Clothing
Title
Use a clear item name, such as Jacket, Gloves, or Scarf.
Photos
Take a photo of the exterior.
Add public characteristics if relevant (colour, brand).
Capture clear images of unique elements, logos, icons, or the interior label.
Verification details
Brand
Size
Possible contents of pockets
Keys
Title
Use Key, Car key, or Keychain.
Photos
Take a photo of the keys.
In most cases, keys can safely be shown publicly, as owners typically recognise them from the image.
For car keys, avoid public identification. Instead, record details in the verification characteristics.
Verification details
Distinctive keychains or unique features
Jewelry
Title
Use titles such as Watch, Ring, Necklace, or Bracelet.
Photos
Decide whether to show a public photo.
For valuable jewelry, we recommend disabling public photos.Add clear internal photos for verification.
Verification details
Any additional identifying information (engraving, brand, material, damage)
Earbuds / AirPods / EarPods
Title
Use the brand name.
Photos
Add a photo only if there are sufficient verification characteristics.
If not, uncheck “photo visible”.
Verification details
Brand
Empty case (no earbuds)
Unique case
Serial number
Damage
Location where the item was found
📶 Check if the item can be located via Bluetooth and whether it is registered with a personal name.
Passport, ID Card & Driver’s License
Title
Enter the document type and last name.
Verification details
Date of birth (day and month only)
Municipality of issue
⚠️ Never ask for a Citizen Service Number (BSN).
📍 Check local regulations. In some countries or regions, identification documents must be handed over to local authorities.
Bank, Debit & Credit Cards
Title
Enter the card type, bank name, and last name.
Verification details
Last four digits of the card number
Initials
🔒 Never ask for a PIN code.
Personal Transportation Cards & Other Cards
Title
Enter the card name and last name.
Verification details
Initials
Date of birth (day and month only)
Last four digits of the card number