It may happen that a shipment is delayed in the shipping process. This can happen due to several reasons.
A domestic shipment is normally delivered within 2 days. An international shipment will take longer. The estimated time of arrival of a shipment depends entirely on the distance and any customs procedure of the destination country.
Please note: iLost takes care of all communication towards the owner regarding shipments of items. You can advise the owner to contact the Customer Service team via [email protected].