You can update your profile details at any time, and changes apply to you only — not to your colleagues or your location.
How to open your profile
Sign in to iLost for Business.
Open the main menu and choose Profile settings.
You'll land on the Account tab, where every field on this page can be changed.
What you can change
Full name
Your own name, as you'd like it to appear inside the application (for example, in audit logs and user lists). Up to 64 characters.
Contact name (used in conversations)
The name shown to end users (finders and owners) in conversations about a claim, a lost report, or a pickup. If you'd rather not show your full name to the public, use a shorter or generic version here (for example, "Lost & Found"). Up to 64 characters.
Tip: Your location administrator can override this with a single contact name for the whole location under Company settings → Override user contact name. When that option is enabled, the location's contact name is used in customer-facing conversations instead of yours.
Email address
The address where you receive iLost notifications and account emails. Make sure this stays up to date — it's also the address you sign in with. Up to 64 characters.
Phone number
Your phone number, including country code. The field formats the number as you type, using the country of your location's address as the default. Up to 64 characters.
Language setting
The language the iLost for Business app is shown in. The app is available in 20 languages: Arabic, Catalan, Czech, German, English, Spanish, Basque, French, Galician, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Slovak, Swedish, and Turkish. Changing the language takes effect immediately after saving.
Receive notifications via email
A checkbox that turns email notifications on or off for your account. Switch it off if you'd rather not receive email updates about items, claims, and lost reports.
Saving or discarding your changes
At the bottom of the form:
Save — stores your changes. You'll see a "Saving" indicator, followed by a "Changes saved" confirmation when it's done.
Reset — discards anything you've edited since opening the page and restores your previously saved details.
If a field can't be saved (for example, an invalid email address), an error message is shown at the top of the form.